Category: Observing Life

Okay, I actually do like this hotel in Jakarta so I am going to put the logo instead in order to avoid the name being picked up by the search engine spiders. It is also my attempt to write something light and not so wordy. Hope you like it.

Last Monday, when I left Jakarta, I accidentally packed Cynthia’s handphone charger home. Her phone was running out of battery. How to do business without a handphone these days? Panic! At the 15th Floor … Cynthia quickly referred to the hotel service guide and surprise, surprise, there was actually a handphone charging service for major brands.

Delighted, Cynthia called the front desk on the same night and asked for the handphone charging room service.  The front desk politely informed her that she has to bring her phone to the lobby instead.

The next morning at six, Cynthia’s mother brought the phone down to the hotel lobby.  The front desk promptly informed her to visit another desk for such a service.  Upon reaching the desk as directed, she said to the hotel staff, “Good morning, could you please charge this handphone for me?”  And his reply was …

“Yes ma’am.  Have you brought the charger with you?”

Need not to say, Cynthia’s mother was shocked.

PS. In the end, there is such a service. Perhaps that particular staff was not familiar with that rare request?

No one should see his or her savings seized twice – once at prime age and another time at golden age. My poor aunt who is now in Paris was in Vietnam when the war was lost and witnessed all our family’s assets – pharmaceutical factory, tea plantations, shop houses, and etc. – seized by the communist. She was thrown into jail and left with nothing. Having missed the age of marriage taking care of the family business that was vanished together with the Vietnam war, my aunt started a new life in Paris together with our family’s lifelong friend whom I call uncle. I have had the opportunity to meet with them when I was studying in UK and when I was working briefly in Paris. I have not met my aunt in Vietnam (according to what I have heard, all my family’s assets are now converted to my aunt’s husband’s family name) nor am I that close to my uncle and aunt in Canada whom refused to lend me money to study in Oxford. Not only that, they blamed my aunt in Paris for doing so. My mother managed to settle the loan from my aunt in Paris before I got my degree.  Now, take that!  (Thanks mom.)

And it is my uncle and aunt in Canada – who I think they are doing pretty good judging by the fact that my cousins are all doing pretty good – together with one of my cousins (who is now going through a divorce), they continuously suck money out from my aunt and uncle in Paris time over time. The latest figure? Half a million US dollars. The scam was formed for a promise to migrate my half-paralyzed aunt over to Canada. In reality? They just take the money and be merry. My aunt is still bedridden in Paris and my 82 years old uncle is still taking care of her on his own, with the help of the French government’s monthly subsidy.

I learned the news today from my sister and mother and I called my uncle in Paris on the same night. At the end of the conversation, I promise him not to pursue the matter any further out of respect and nothing else (I am still thinking of drafting a letter to my uncle in Canada with my sister’s help … just a friendly reminder that they should take care of my aunt and uncle in Paris should the situation arises). I am deeply disappointed with how greedy some people can be despite the very fact that they are blood related. My mom and dad and my sister together may not be rich but we know what righteousness means. Family matters are complex I know but who in the right mind would go and take money from the elderly with the reason of: rather leave the money to the family than to the government? I said to my uncle in Paris, at least the government takes care of you, no? What has my uncle in Canada done for you for that matter?! Just keep the money yourself and live a comfortable life. Donate the money to a charity if you wish, just keep what is rightfully yours since you both are alone in Paris. My uncle and aunt from Canada even flew to Paris and helped my aunt and uncle in Paris to draft wills.  I am amazed at what people do for money.

Through this episode, I learn to treasure the family values that my parents have inculcated to my sister and I over the years. My sister texted me in the afternoon that my uncle in Paris asked me to have babies soon because life can be very lonely in the old age. I texted my sister back that since I have a sister like her to burden, my life is settled. She reminded me that when I am 84, she will be 80. I know my sister and I have each other. And that is all that matter when the time comes.

Gosh, I could actually write a book with the storyline inspired by this episode.  I said to my uncle in Paris that if by this summer they are still in Paris (as they plan to migrate to Vietnam very soon), Cynthia and I will visit them.  Otherwise, we will head over to Vietnam.

I was in tears when I talked with him over the phone. Reality can be cold at times.

Previously I wrote about my friend filing a police report against her ex-landlady for harassment. On the same day, her ex-landlady filed a S$1,000 small claim against my friend for something totally ridiculously trivial. Upon receiving the Notice of Consultation from the Small Claims Tribunal, my friend contacted me if I know of anyone in the law business (having friends to think that I am a walking Yellow Pages is a compliment but yet the reason behind is beyond me). In case if you can’t read the words from the picture above (click to enlarge), here are the exact claim from my friend’s ex-landlady.

Outstanding electricity & water & gas bill for the sum of $123.30 inclusive of purchasing of pipe divider and dirty walls & flooring plus light scratches, moving of items without permission. Claiming for S$1,000 (ALL-IN).

Lawyers will probably cost more than S$1,000 just to consult and inside the Small Claims Tribunal in Singapore, there are no lawyers involved. Just the parties in dispute and the mediator behind close doors. If the matter cannot be resolved in the Small Claims Tribunal, the parties may choose to sue each other in a proper way – full frontal assault with blood and gore.

I am a banker wannabe by day and a lawyer wannabe by night. So I offered my free service to my friend only if she wanted it. I believe in the justice system that has evolved all the way back since the days of the Roman empire; I believe that the truth will find the way to reach us; and I believe that people like her ex-landlady who are wasting our taxpayer’s money should be punished. But before we get to that, I must make sure that my friend is not going to lose the case later this week. Then we shall sue her ex-landlady for anything ranging from emotional distress to reputational damage.

I reviewed the documents she has including tenant agreement, letter of termination, police report, and etc. It is not difficult to reconstruct the events in a chronological manner. The agreed monthly rental was S$1,200 for the entire HDB apartment. At first, her ex-landlady didn’t even want to inform HDB for the approval but my friend insisted. Within a month of stay, her ex-landlady raised the rent (possibly because there is another tenant who offered higher). Not comfortable with how the whole thing was handled, my friend terminated the contract giving one month notice. Her ex-landlady subsequently asked her to move out within 2 weeks claiming that since it is her apartment, she can do whatever she wants. My friend wanted to avoid conflict so she agreed to move out within two weeks.

On the day of the returning of keys, the landlady inspected the apartment and returned the full deposit minus S$100 for the anticipated PUB bills (i.e. utility bills) because her ex-landlady had no idea how much it would be. My friend did not object and they parted way.

A month or so ago, the landlady started to call her (and her company) incessantly asking for outstanding PUB balance to be transferred to the landlady’s account. My friend wanted to see the actual bill and have the payment acknowledgement properly signed but the landlady refused to meet or fax her the bills for verification. My friend suggested three time-slots to meet at her workplace (morning, lunch, and evening) but her ex-landlady claimed that she was not able to. Now how can her ex-landlady find time to attend the Small Claims Tribunal at 11am is beyond me.

As suggested by the police and the court, if my friend feels that she is being harassed, she has the right not to meet her ex-landlady alone. Now, to recap from the lawyer wannabe point of view …

1. The fact that the landlady has returned the deposit upon inspecting the apartment indicates that the landlady is satisfied with the condition of the apartment. According to the contract, there should be a deduction of S$100 per item that is not working or in a not satisfactory condition.
2. My friend is not obliged to pay the outstanding without seeing the actual bills. Period. In fact, there should be a refund if the S$100 deduction is more than cover the 2 months PUB bills (note that some flats or estates are heavily subsidised by the government).
3. The claim should be dismissed after my friend verifies the bills and makes necessary payment (if applicable). S$1,000 is ridiculous.

I am planning to accompany my friend to the Tribunal. Stay tuned for the outcome.

Avid readers of my site know that I love my new home here. But, there are moments like tonight that I am not too proud of who I am. My friend shares the same birth town as me and she lived in Australia for a few good years. Just recently she has decided to try out Singapore and as a proud Singaporean, I did not hesitate to show her around. I even got my friend’s wife to try to find her an accommodation (that unfortunately was beyond her budget). And since we work at the same workplace (different building though), I got to hear about how she adapts to the environment here. I have been there, done that, and I know exactly what she is going through.

She found a new place (an entire 2-room HDB flat) to rent on her own a few months back. The rent was reasonable and the location is pretty centralized. After she moved in, her nightmare began. Her landlady kept visiting the apartment with and without her presence. My friend didn’t have a sense of privacy and one day, her landlady suddenly demanded a raise in rental – hardly a month after my friend settled in. Not wanting to bear the extra cost, she has decided to move out.

And then the hassle started to sink in. Her landlady kept calling her in the middle of the night to demand compensation, countless excuses such as the poor condition of the place after my friend settled in. Oh please, I visited her home back then and my friend is definitely not that kind who vandalizes. Her landlady even called our HR, faxed to her office in large font with the claim that my friend owes her money and so on.

My friend couldn’t take it and she filed a report to the police. Guess what? The police couldn’t help either because it is not a domestic violence. There is no blood involved (read: physical harm). So, my friend went to the court (you must understand that she is pretty Westernized and prefers to settle things through the law) and the judge told her: get a lawyer, there is nothing we can do here in Singapore. She was hoping for a refrain order but of course, there are none here.

Then I told her: you should have told me earlier. I would have a face-to-face with her landlady and settle it the Singapore way. Well, coupled with some other unpleasant experience she has here in Singapore (pure bad luck, sigh), my friend has decided to move out of Singapore for good. She is my friend so I support all her decisions. But from now till then, I promise to introduce her to my female network of friends so that she can have someone to do nails with, do facial with … something very fundamental to the female species but yet not everyone has that privilege.

I knew one day the feminine side of me will pay off. Saving one friend one day at a time.

Related blog entry: A Ridiculous S$1,000 Claim Against My Friend By Her Ex-Landlady.